FAQ'S

What makes Etherialz jewelry unique?
Our jewelry blends timeless elegance with modern design, crafted using high-quality, ethically sourced materials to create pieces that are both beautiful and sustainable.


Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number to monitor its delivery status.


What is your return and refund policy?
We accept returns within 30 days of delivery for items in original condition and packaging. Please refer to our Refund Policy for full details.


Do you ship internationally?
Yes, we ship worldwide! Shipping times and costs vary by destination and are calculated at checkout.


How do I care for my Etherialz jewelry?
Avoid exposing your jewelry to moisture, harsh chemicals, or perfumes. Store your pieces in a cool, dry place and clean them gently with a soft cloth.


What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are processed securely.

 

For further assistance, feel free to contact us at christinetanega7@gmail.com. We’re here to help!